Shipping policy
Last updated: June 7, 2025
At the Satisphere, we partner with global suppliers to bring you unique swnsory and fidget items from around the world. Here's what you need to know about shipping:
WHERE WE SHIP
We currently ship to customers in the United States and select international countries. If your country isn't available at checkout, we may not shop there yet.
SHIPPING TIME
Because our products are shipped directly from our suppliers, please allow the following estimated delivery times:
USA: 7-18 business days
International: 10-25 business days
Shipping times may vary depending on your location and seasonal demand.
PROCESSING TIME
All orders are processed within 2-5 business days. You can receive a confirmation email with tracking info once your order ships.
SHIPPING COSTS
We offer free shipping on all U.S. orders. International shipping rates are calculated at checkout (if available).
TRACKING YOUR ORDER
You'll receive an email with a tracking link once your order has been shipped. It may take a few days for tracking info to update.
DELAYS AND CUSTOMS
Some orders may experience delays due to customs or carrier issues beyond our control. Please allow extra time during high-volume seasons.
QUESTIONS?
If you have questions about your order, feel free to reach out to us at: the satisphere@gmail.com.